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Boosting Member Sign-Ups with Loyalty Pop-Ups

Updated over 3 weeks ago

Introduction

The Member Sign-Ups pop-up helps you convert visitors into loyalty program members by encouraging guests to join your program.

The pop-up appears on the first page view for new visitors and will continue to display on subsequent pages until the visitor either:

  • Clicks Join Now, or

  • Closes the pop-up

This ensures new visitors are aware of your loyalty program and the benefits of joining.

Note: Loyalty pop-ups are available on paid plans only.


Enabling Your Popups

To enable and manage pop-ups in your store:

  1. Go to Program > Pop-up.

  2. Find Increase member signups and click Edit.

  3. Adjust the settings using the pop-up editor.


How to Customize the Member Signups Pop-Up

You can fully personalize your Member Signups pop-up to match your brand and improve user engagement. Here’s how:

1. Design Customization

Under the Design tab, you can adjust the look and feel of your pop-up:

  • Background Layout – Choose a layout and add a banner image to make your pop-up visually appealing.

  • Shape – Select the shape of your pop-up: circle, rounded, or square.

  • Button – Customize the button’s color and text color for better visibility and brand alignment.

  • Content – Edit the message or information displayed in the pop-up. You can also provide different content for different languages.

  • Button Text – Change the CTA (Call-to-Action) text to suit your brand tone, such as “Join Now” or “Get Started.”

2. Settings

Under the Settings tab, you can control when and where your pop-up appears:

  • Trigger – Set the delay before the pop-up is shown to visitors.

  • Visibility – Choose which pages of your website the pop-up should appear on

3. Custom CSS

For advanced customization, use the Custom CSS tab to modify your pop-up further. You can adjust:

  • Background color

  • Close button color

  • Fonts

  • Pop-up height and width

  • And more

This allows you to create a pop-up that perfectly fits your website’s style and your brand identity.


Common Questions

1. How do I disable a pop-up?

To disable a pop-up, simply turn off the toggle switch next to the pop-up in the pop-up list.

2. Can I change the link the pop-up button directs to?

No. The pop-up button automatically opens the Shopify login page, allowing customers to sign in or create an account and seamlessly become a loyalty program member.

However, you can add a custom link in the pop-up content if you want to direct customers to another page.

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