Your billing cycle and order usage reset cycle are separate and serve different purposes. Understanding both helps you better manage your subscription and usage.
1. Billing Cycle (Subscription Cycle)
Your billing cycle is the period that determines when you are charged for your subscription.
Key points:
Starts after your free trial ends
Determines your subscription payment dates
Renews automatically unless canceled
Independent of your order usage cycle
Billing cycle by plan:
Monthly plan: Renews every 30 days
Annual plan: Renews every 12 months
Example:
If you start on April 16, 2026 with a 14-day trial:
Trial ends: April 30, 2026
Billing starts: April 30, 2026
Monthly: April 30 → May 30 → June 30 → …
Annual: April 30, 2026 → April 30, 2027 → …
2. Order Usage Reset Cycle (Quota Cycle)
Your order usage reset cycle defines when your order quota refreshes.
Key points:
Determines when you receive a new order allowance
Based on installation date or subscription alignment
Runs independently from billing
Does not directly trigger charges
3. How Order Usage Charges Work
Your order usage itself is not charged automatically.
Charges only occur if you exceed your quota.
If you stay within your quota, no extra charges will apply
If you exceed your quota, overage charges will apply based on your plan
Plan | Overage Pricing |
Starter | $20 per 100 orders |
Growth | $15 per 100 orders |
Plus | $10 per 100 orders |
Note: If you’re concerned that your order quota may not be sufficient, you can switch to a plan with a higher usage limit to avoid extra charges. If you’d like a refund for any unused days after cancellation, please contact our support team.
4. Key Difference
Feature | Billing Cycle | Order Reset Cycle |
Purpose | Payment | Quota refresh |
Based on | Trial end date | Install or subscription timing |
Affects charges | ✅ Yes | ⚠️ Only if quota exceeded |
Same date always? | ❌ Not necessarily | ❌ Not necessarily |
5. Example Scenarios
Scenario A: Annual Plan
Install: April 2, 2026
Subscribe: April 16, 2026
Trial ends: April 30, 2026
Billing:
April 30, 2026 → April 30, 2027 → April 30, 2028
Order reset:
April 16, 2026 → April 30, 2027
April 30, 2027 → April 30, 2028 → …
Scenario B: Monthly Plan
Install: April 2, 2026
Subscribe: April 16, 2026
Trial ends: April 30, 2026
Billing:
April 30 → May 30 → June 30 → …
Order reset:
April 2 → May 2 → June 2 → …
Important Notes
Order reset date may happen earlier than billing date
You may receive a new quota before your next payment
Reset cycle does not affect pricing, only usage allowance
Extra charges only occur if you exceed your quota
6. Summary
Billing cycle = subscription payment schedule
Order reset cycle = usage quota refresh schedule
They are independent and may not align
Exceeding quota may result in additional charges